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Snowmobile parts, new, used and snowmobile tracks, snowmobile skis and parts

Policies


Shipping

We ship via ground service. In stock parts are shipped within three business days. Non-standard charges you may incur include: COD orders, Express or Over Night Shipping, oversized items, and shipping to Alaska, Hawaii and areas outside of the contiguous 48 states.

Shipping Rates

Please note that the following U.S. shipping rates are subject to change.

Orders up to $19.99

$6.95

$20.00 - $74.99

$12.95

$75.00 - $249.99

$15.95

$250.00 - and up

$23.95

Please note that the following Canadian shipping rates are subject to change.

Orders up to $19.99

$16.95

$20.00 - $74.99

$24.95

$75.00 - $249.99

$36.95

$250.00 - and up

$48.95

If you need further information on shipping or require special handling, please email us or call us at 1-877-356-9947.

Express or Overnight Shipping

For express or overnight shipping please call us at 1-877-356-9947 and we´ll be glad to quote you a shipping amount based on your location and when you need the item. The additional amount is then added to the standard shipping charge.

Damaged Shipments

Indicate DAMAGED when you sign for the material. Keep the shipping carton. Hold the goods. Call us for instructions at 1-877-356-9947. Any damaged goods or shortages must be reported within 10 days of date of invoice.

Returns

SnowMoYard.com is not responsible if the part(s) do not fit your snowmobile. It is your responsibility to order the proper item(s) for your make, model and year. If you are not completely satisfied with an item, SnowMoYard.com will provide an exchange or refund for products returned within 10 days of reciept. Merchandise must be in new or original condition and in its original packaging to receive a full refund. Merchandise not returned in original condition may be subject to a restocking fee up to 20%.

The customer is responsible for the return shipping and handling. Ship your package via FedEx ground, UPS Ground or insured Priority Mail. We cannot accept CODs. You are responsible for the proper repackaging of returned merchandise. Damage that ocurs during the retun shipping process will be your responsibility. We have a ten (10) day return policy on all of our items. Please call us at 1-877-356-9947 for further return instructions.

Send returns to:

SnowMoYard.com
6648 Sylvan Shores Dr.
Hazelhurst, WI 54531


Why does my invoice reference "Northern Design Services, Inc."?

Northern Design Services, Inc is our parent company. SnowMoYard and SnowMoYard.com are simply the brands we use for the sales of our used and new snowmobile parts and accessories.


Warranties and Guaranties

Manufacturers supply their own warranties and guaranties and do not permit us to make any adjustment, replace any part or accept return or exchange any defective or unsatisfactory item. Please follow the warranty instructions when provided by the manufacturer. All power equipment can be dangerous. We have no control over any part that we sell. We expect the customer to exercise sound judgement as to the proper selection, installation, use and maintenance of any part. We assume no responsibility for damage or injury of any kind for any part that we sell.


Privacy Policy

We understand and share your concern about privacy. We want to assure you SnowMoYard.com respects your privacy and treats your personal information with confidentiality and highest standards of security. SnowMoYard.com does not sell, rent or loan your personally identifiable information. If you have questions regarding our Privacy Policy, please let us know by filling out our Contact Form.

What type of information does SnowMoYard.com collect?

Our goal is to provide an enjoyable shopping experience. We collect information in an effort to make our products and services more efficient and customized to your shopping experience. You can browse the SnowMoYard.com site without disclosing any personal information about yourself. However, once you give us your personal information, you are not anonymous to us.

What about Cookies?

Cookies are small pieces of information a web site stores on your computer. SnowMoYard.com reserves the right to use cookies to identify your shopping session, making our services easier to use. Cookies are never used to store sensitive customer information such as names, addresses, credit card numbers or passwords. If you would like to place an order on our site but object to or otherwise are unable to use cookies, please feel free to place your order via our phone number: 1-877-356-9947.

Personally Identifiable Information

This is information that you provide to us that is specific to you. We collect information such as your name, phone number, billing information, shipping information and other personal information as indicated on the forms on our site. You provide such information when you make a purchase, enter a contest, fill out a form, etc. Where possible, we indicate which fields are required and which fields are optional.

Use of your information

We use the information we collect from you to improve our products and services and make your shopping experience more efficient. SnowMoYard.com also conducts analysis and research on our visitors demographics, and pages viewed based on the information provided to us during ordering, from our server log files, analytics programs, contests or surveys.

E-mails

If you make a purchase on our site we will send you an order and shipping confirmation emails. If you are a subscribed member, we will also send you emails to collect ratings and testimonials feedback related to your purchase. If you´d rather not receive emails, please reply to any emails with "Remove" in the subject line of your email and you will be removed from our mailing list.

Does SnowMoYard.com share the information it receives?

SnowMoYard.com does not sell or rent any personally identifiable information about you to any third party. The following describes some of the ways that your personally identifiable information may be disclosed:

Fulfillment

During the purchase process, we will share your information with certain intermediaries (e.g. UPS, FedEx) strictly to process and ship your order.

Legal Requests

SnowMoYard.com will cooperate with law enforcement inquiries. SnowMoYard.com reserves the right to disclose any activities or information about you to law enforcement or other government officials as we, in our sole discretion, determine necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability. about you that we deem unlawful.

As a customer, subscriber, or contest entrant, you will occasionally receive e-mail communications about new SnowMoYard.com products, special offers we think you´ll like and requests for feedback. If you want to stop receiving our emails or to specify the communications you prefer to receive, you may unsubscribe by replying to the email with "Remove" in the subject field or by calling us at 1-877-356-9947 or by email.

You may ask to have your account information removed from our active databases; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Such information will be deactivated as soon as reasonably possible based on your account activity. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.

Security

SnowMoYard.com processes on-line orders using a secure server.

A special note about children and children´s privacy

You must be at least 18 years old to have our permission to use and order from this site. We do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age. If you are a minor, you can use this service only in conjunction with your parents or guardians.

Items on this site are not toys. Some items contain small parts not suitable for children.

Privacy Policy Changes

SnowMoYard.com reserves the right to change, modify, add or remove portions of this Policy at any time. Any changes will be posted in this document and will become effective immediately upon being posted unless we tell you otherwise.

Contacting SnowMoYard.com

If you have further questions about SnowMoYard.com Privacy Policy or comments on how we can improve the SnowMoYard.com shopping experience, please do not hesitate to email us. We always enjoy hearing from you and appreciate your business.

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